Security Officer Modules
ISS has classroom facilities available to educate our guards, police members, and students alike in a professional setting.
We teach the following courses:
Professionalism, Ethics & Public Relations
General Duties & Responsibilities
Introduction to Law
Common Criminal Offences
Patrol Procedures
Notetaking and Notebook Maintenance
Report Writing and Crown Documents
Evidence Collection and Court Testimony
Proper Arrest Procedures
Legal Articulation
Company Orientation/Bloodborne Pathogens/Harassment Training
CPR/First Aid/Intro to WHIMIS
Safety Survival
Conflict Intervention/Making an Arrest
Tactical Handcuffing
Judgmental Scenario Training
Personal Weapons
Field Interview/OC Spray/Joint Manipulation
Edge Weapons Defense/Pressure Points
Impact Weapons (Baton)
NSNR (Nova Scotia Neck Restraint)/Report Writing
Handgun Retention
Tactical Ground Fighting
Dangerous Goods
Authorization to Carry Training
Bloodborne Pathogens Training
Inclusion and Diversity Training
Workplace Harassment Training
De-escalation Training
Access Control Personnel (ACP) Training Program
With upcoming legislation requiring all “doorman” personnel to complete a prescribed use-of-force training program, ISS has developed a specialized Access Control Personnel (ACP) program.
We recognize that individuals in these roles face risks similar to those encountered by our security staff, particularly in the area of access control. Our ACP program is specifically designed to:
Prepare staff to perform their duties safely and responsibly
Provide practical, real-world training tailored to access control environments
Promote professional conduct while managing potentially high-risk situations
By completing the ACP program, staff gain the knowledge, skills, and confidence needed to carry out their responsibilities effectively, while maintaining the highest standards of safety and professionalism.
Women’s Self-Defense Training
ISS offers self-defense programs specifically designed for women, responding to growing demand from our retail clients.
These courses focus on practical skills and strategies to help women protect themselves in unforeseen physical confrontations. Our training equips participants with the confidence, awareness, and techniques needed to stay safe in both professional and personal environments.